We look after the websites we build, and the people who run them. This is where to get help, find out how our support works, and read our guides on keeping a website secure and up to date.

Email [email protected] and the whole team sees it, so the right person picks it up quickly. Tell us which website it’s about, what’s happening and, if you can, add a screenshot.

Every website we host sits on fast, managed hosting and is looked after by the team that built it. It’s kept backed up, secured and running smoothly, so you can focus on your business rather than your website.

Websites need regular care: updates, security patches, small fixes and the odd content change. A support and maintenance plan sets aside time each month for us to look after your site properly, rather than waiting for something to break.

• What a plan covers:
• Plugin, theme and WordPress updates, tested as we go
• Security monitoring and fixes
• Small changes and content updates
• A team that already knows your site

Pulse is our own monitoring system, built in-house to keep watch over every website we look after. It checks each site daily for pending updates, security, form and email delivery, and the health of the software underneath, so we often spot and fix problems before clients notice anything. It’s one of the ways we stay ahead of issues instead of reacting to them.